Our neonatal journey cards are coproduced with parents for parents, to support their journey on the neonatal unit. The cards are designed to give families the right information at the right time and to prompt conversations between families and staff. They are full of useful information and helpful links and are for the family to collect and keep.
For more information on the neonatal journey cards please visit our padlet by clicking here.
Parent video
Staff video
FAQs
- Parents told us it would be most useful to receive the admission pack in the first couple of days following admission to neonatal care
- Give the admission cards at a time that feels most appropriate for each family
- If the baby is being transferred for continuing care within a few hours of birth, the receiving unit should give the admission cards to the family
- The journey cards are for all families in neonatal care
- Encourage families to keep the cards with their baby at the cot side and then take them home as a keepsake at the end of their neonatal journey
- If parents live separately they can be given a set of admission cards each
- Families with twins, triplets or more should be given an admission set for each baby
- The cards are designed to be a conversation starter between staff and families. As well as letting families know about the unit and what to expect, the admission cards offer the opportunity to find out more about the family and their individual needs
- Yes, the admission cards would be a good introduction to the neonatal unit if a neonatal admission is expected
- Not yet
- We plan to develop ways that they can be translated in the future
- Not currently
- They have been designed as easy to read in the current format
- If your unit has an iPad or similar, please enable families to have access to it so they can view the QR codes
- Support families to access the hospital WIFI
- Parents told us that they preferred non-digital cards which become keepsakes
- Cards are available to view digitally on the My Neonatal Journey Cards padlet which you can view by clicking here.
- Contact your local care co-ordinator before you run out completely, and they will arrange for more cards to be delivered
- After the first year they will need to be ordered and funded by your unit, care co-ordinators will help with this process
Please do not hesitate to contact your Network Care co-ordinator team if you have any other questions at:
Thames Valley and Wessex:
sarah.edwards@nhs.net
Kent, Surrey, Sussex:
annafrancis@nhs.net
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Please contact us for further information:
medwayft.kssneonatalodn@nhs.net
england.tv-w-neonatalnetwork@nhs.net